Robe de cocktail en soie

At Lusso Verace, we strive to provide our customers with a pleasant and efficient shipping experience. Our goal is to provide you with a reliable and convenient service so that you can enjoy your shopping with peace of mind. Here are our detailed shipping policies:

Free Shipping:

We offer free shipping on all orders with no minimum order value required. This means you can enjoy your purchase without having to worry about additional shipping charges. 

Fast Shipping:

All orders are shipped within 24-72 hours of approval. Our logistics team works quickly to get your order processed and ready to ship as quickly as possible.

Shipping Time:

You can expect to receive your order within 5-7 business days from the shipping date for standard shipping.

Return and Refund Policy:

If for any reason you are not completely satisfied with your purchase, we accept returns within 14 days of receiving your order. To be eligible for a refund, the returned product must be in its original condition, unworn and in its original, undamaged packaging. Once we have received and inspected the returned product, we will process the refund as soon as possible.

With Lusso Verace, we strive to ensure that you are completely satisfied with every purchase you make. We understand that sometimes, even with the best intentions, a product may not fully meet your expectations. That is why we offer a money back guarantee so that you can have peace of mind with your purchase. Here are the details of our policy:

Money Back Guarantee:

If for any reason you are not completely satisfied with your purchase, you have the option to return the product within 14 days of receiving your order for a full refund of the purchase price. We believe in the quality of our products and want you to feel confident in your purchase from us.

Return Policy:

To be eligible for a refund, please ensure that the returned product is in its original condition, undamaged and that all accessories are included. The product must be returned in its original packaging and with all relevant tags and paperwork.

Return and Refund Process:

To initiate a return, please contact our customer service who will be happy to guide you through the return process. Once we have received the returned product and inspected its condition, we will process the refund within a reasonable time after receiving the returned product.